HOW LONG TO PROCESS MY ORDER?
We normally have our elves working to dispatch your order within 48 hours of placement. However, due to higher order volumes of our new line there may be some delays.
SHIPPING AND DELIVERY
CANADA AND USA
We offer a small fee of $4 for local delivery within the Calgary (Calgary, Alberta, Canada) city limits. Free shipping applies within contiguous USA and Canada for orders over $85 USD. For orders under $85USD, a flat shipping rate of $11.50 USD is applied within contiguous USA and Canada. Expedited shipping is location dependent and the estimate will be visible at checkout.
PO Box addresses are acceptable but will only be shipped via USPS and Canada Post.
We do not charge sales tax to the USA and international purchasers, although they may be liable to import duties on some items. The buyer is responsible for paying import duties from Canada to their country.
At this point we cannot offer free shipping to deliveries outside of Canada and USA (noncontiguous USA and Canada). Cost varies based on the location. It's roughly £10 for standard delivery to UK. The final cost will be displayed in checkout.
WHEN WILL I GET MY ORDER?
We typically expect shipping time to be between 2-3 business days.
These shipment times may vary due to circumstances out of our control such as the Postal Service's sleigh running out of fairy dust. We will provide you with a tracking number after your order has processed which you can use to track your goods.
Delivery dates are good faith estimates only and are quoted in "business days"; this does not include weekends and statutory holidays.